Frequently Asked Questions
Are the pieces I make in the studio safe for food and beverage?
Yes. After being fired in our clay ovens, the food-safe, non-toxic glaze is applied. Pieces are food, oven, dishwasher, and microwave safe.
Is there parking on site?
Yes, loads of free parking and also a gated parking lot as well.
Can I take pictures/videos?
Yes. Photo and video taking are encouraged. Make sure to tag us @YayClay on social media.
Will I get messy or need to wear special clothes?
Yes, you might get a little clay on your clothes, but good news, it’s just mud and comes right out with a little bit of water. Will not stain clothes and we provide smocks/aprons to all guests to keep you as clean as possible.
How long are the classes?
Regular classes are 2 hours long.
Private events are 2.5 hours.
8-week sessions consist of 2 hour classes and include open studio hours throughout the week.
Do I need previous clay experience?
Nope. All skill levels are welcomed and encouraged. 99% percent of all new visitors to our space have never touched clay before.
Is it BYOB? Can I bring food/beverages?
Yes. All classes and events may bring beverages. NOTE: You may bring only bring food if hosting a private event with us, as this will require additional time for proper time setup/clean up. We do not eat at or near the wheels.
Do you offer a private 1 on 1 session?
Yes. We offer all types of individualized and personalized custom classes for each guest’s specific needs. If you are not seeing something you need/want to be offered, chances are we can accommodate you and find a teacher/instructor who specializes in your request and can help teach/assist you.
How do I sign up for a class?
You can sign up through the links on our scheduling page here-> https://yayclay.com/
Can I bring decorations for my private event?
Yes. Private events allow for time to set up/take down decorations before and after the class.
Do you offer catering as an option?
Yes. When setting up your private event with your Yay Clay! coordinator, please discuss your requests and our coordinator can help provide this as an additional option.
What are your hours?
We are typically in the studio from 10 AM-10 PM every day of the week, however, these are not set hours. We are an appointment-based studio and all reservations are booked through our online scheduling portal found here -> https://yayclay.com/
Can you fire this piece I made back in high school?
Yes, we can fire that piece you made a long time ago. Please contact us to talk about your options.
Do you offer memberships?
Do you sell Gift Cards?
Are children welcome?
Yes, children of all ages are welcome. Aren’t we all kids at heart anyway?
If you do bring young children to the studio please be mindful of the fact that the kilns are often on and can reach temperatures in excess of 2300F. We put up a barrier with clear signage, but we still strive to be careful around the kilns.
I am not the least bit artistic, will I be able to make something, and is it going to be fun?
Yes. This is why we created this space, to make this form of art expression accessible to all. All skill levels will excel with our unique approach to pottery wheel throwing.
What if we mess up on the wheel?
Mistakes happen, and often. So no worries. Our skilled teachers know exactly how to handle each aspect of the throwing process and can get you back up and caught up quickly.
How much clay do we get to use during a Clay Date?
Typically, each guest will get between 2-3 pounds of clay to use per project. We find this is a good amount to start with for those that are new to wheel-throwing.
How hard is it to throw on the pottery wheel?
We strive to make the pottery-making experience as stress-free and enjoyable as possible. Throwing does require skill and coordination and our skilled teachers will ensure that you come away making a piece you are proud of.
What can I expect to make on my first visit?
Realistic expectations are important for this answer. Don’t expect to make a huge ornate vase on your first try. Typical projects include coffee mugs, cereal bowls, ring dishes, smaller bud vases, plates, abstract vessels. Be sure to discuss your specific project goals with your teacher to help ensure proper creation.
I forgot about picking up my pieces and it's been months, do you still have it?
We do not have the capacity to store work for months at a time. We have a 3 month period to pick up finished work. If it’s been more than this amount of time it’s almost certain your pieces have been recycled. If you know you won’t easily be able to make it back, please look into our shipping options we offer to get pieces mailed directly to you.
Can I pick up finished work rather than have it shipped?
Finished work can be picked up 3 weeks after your initial visit. Please keep in mind, work cannot be stored for longer than a 3-month period.
Do you offer an option to ship finished work?
Yes, we have the added option of direct shipping finished work to you. The price is $12 per piece.
When do I get my finished piece?
Finished pieces will be ready for pick up 3-weeks after your 1st visit. You’ll sign up for your pickup on the day of your wheel-throwing class. We also can ship pieces directly to you after the work has been glaze fired.
Can I just show up or do I need an appointment?
Do you sell supplies?
Yes. With our bulk discounts and strong rapport within the clay community, we can find and sell almost every part/piece within the industry including (clay, glaze, tools, kilns, kiln pieces, elements).
Do you fix/repair kilns?
Yes. We have trained and skilled staff that will be able to handle all of your kiln/equipment repair needs. You can learn more about our repair services here
Do you install kilns and/or set up new pottery studio spaces?
Yes. We have installed and set up many schools, home hobbyists, businesses. Our trained and skilled staff will be able to handle all of your needs.
Do you repair broken pottery?
Yes. Our skilled and trained staff can help diagnose and help.
Is there air condition/ heating in the space?
Yes. Our space is climate controlled and has both air conditioning and heating.
Do you rent out kiln space?
Yes. We offer many times of kiln rental. All details can be found on our services page.
Are the arcade games in the studio free to use?
Yes. All games in the space are free. Can you beat the high school of Pac-Man?
Do you have an audio/video setup available?
Yes. We offer complimentary audio/video packages as part of all yay clay experiences in our space. We offer a large 15ft diagonal projector/screen and use of our state-of-the-art audio equipment and steaming music.
Did I just see you on the news?
Yes. We have been featured on both CBS and NBC local news broadcast stations.
Do you offer work exchange or internships?
Yes. We sure do and we love our interns and work exchange students. All details can be found on our work exchange page.
Do you offer bottle/glass slumping?
Do you take commission pieces or accept custom orders?
Do you offer consulting services?
Yes, we offer consulting services for a wide variety of clients. From hobbyists looking to set up home studios to ceramicists opening a new business studio, we can provide years of insight and wisdom. More details can be found on our consulting page.
Do you offer Raku firings?
Will you come out to our location for events/on-site demos?
Yes. We’re happy to take fields trips to you. We have hosted all types of pottery-related events. Want to make that birthday party extra special and have some pottery wheels and instruction? Want us to host your next Raku firing onsite with our portable Raku kiln? We offer tons of customized options.
Is there lead in your clay or glazes?
No. All studio glazes are lead-free, food-safe, and heat-safe.
How clean is your workspace?
We take the safety of our staff and guests very seriously, which is why we pride ourselves on having one of the cleanest art studio spaces in the country. With clean air HEPA filters running, strictly enforced mopping and dusting schedules, and daily check-in/check-out cleaning checklists, this ensures an environment in which you can create in without having to worry about cleanliness.
Can I bring my child?
Yes. We can create specific classes geared toward mommy/daddy and me clay experience.
Can I come/participate if I am pregnant?
Yes. The more the merrier. Give your little one a front and center So if you are throwing for 2 we welcome the fun exploration.
I have long nails, will I be able to make pottery?
Yes. While longer nails do indeed make it more challenging to handle the clay, our skilled staff has tools and special training on how best to assist you in ensuring a successful throwing experience.
Is there lead in your clay or glazes?
No. All studio clay and glazes are lead-free and food-safe when fired.
Are you on social media
Yes. We love our loyal fans and followers.
Find us on Instagram, Facebook, and Tik Tok @YayClay
Where can I leave a review of my experience?
We love our loyal fans and followers. Google reviews are our top recommendation for guests to leave star ratings and pictures about their experiences. Yelp would be 2nd choice and facebook 3rd. Of course, word of mouth helps us grow tremendously as well, so keep telling your friends and family about your one-of-a-kind experience with us.
Do you work with social media influencers?
Yes. We love collaborating with influencers. If you think we might be a good fit for each other please email us details with links to your social.
I did not have a great experience, what should I do?
Oh no! We want to make things right! So please let us know what we can do to have made the experience better for you and how we can help. We are always striving to give our guests the best overall experience possible, and if we fell short, we want to know. Email, phone, or in-person comments/feedback is appreciated.
I loved my experience and want to come back!
That’s amazing news. We want to see you back as soon as possible! Ask about our memberships and long-term class options to delve deeper into the clay-making experience.